演讲时间分析能否作为团队有效沟通与协作的指标?

Omar Salinas, Fabián Riquelme, R. Muñoz, C. Cechinel, Roberto Martinez, Diego Monsalves
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引用次数: 2

摘要

具有有效的团队合作技能的人,如协作或领导能力,在工作场所是非常需要的。反过来,教育提供者采用了主动学习方法,如协作解决问题。然而,大规模协作的客观评价仍然是一个挑战。本文探讨了从语音自动转录中获得的定量指标与有效协作的定性指标之间的关系。使用全向麦克风和人工智能算法收集20个三合会学生讨论和构建概念图的演讲数据。这项研究的重点是验证语音记录设备的潜在价值,通过将从语音记录设备获得的定量指标与用于衡量协作程度的既定评级方案进行比较,来量化通信网络的动态。结果显示,各组被试说话次数的标准差与沟通和人际关系的定性指标所得到的评价之间存在一定的关系。因此,所有小组成员对话语的贡献程度可以潜在地作为有效小组工作的指标。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Can Analytics of Speaking Time Serve as Indicators of Effective Team Communication and Collaboration?
People with effective teamwork skills, such as collaboration or leadership, are highly demanded in the workplace. In turn, educational providers have adopted active learning methodologies, such as collaborative problem-solving. However, the objective evaluation of collaboration at scale still is a challenge. This paper explores the relationship between quantitative measures obtained from automated transcriptions of speech and qualitative indicators of effective collaboration. An omnidirectional microphone and an artificial intelligence algorithm were used to collect speaking data from 20 triads of students discussing and building a concept map. The study focused on validating the potential value of speech recording devices to quantify the dynamics of communication networks by comparing quantitative metrics obtained from them with an established rating scheme for measuring the extent of collaboration. Results showed a relationship between the standard deviations of the speaking times of the participants in each group and the evaluation obtained from the qualitative rubrics of communication and interpersonal relationships. Thus, the extent to which all group members contribute to the discourse can potentially serve as an indicator of effective group work.
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