教软件开发人员执行用户体验任务

Tina Øvad, Nis Bornoe, L. B. Larsen, J. Stage
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引用次数: 23

摘要

在开发新产品时,良好的用户体验设计在行业中变得越来越重要。这就要求在开发过程中必须具备用户体验技能。本文调查了在日常工作实践中使用软件开发人员作为UX工作资源的机会。这是通过一项行动研究来完成的,在该研究中,开发人员被提供了关于修改的AB可用性测试的材料,通过培训他们执行这种类型的工作,并通过使用他们的反馈来改进方法和材料。研究的总体结果是积极的,并且发现通过在修改过程中使用开发人员的反馈,该方法真正适用于敏捷的工业环境。结合指导方针和模板,这使得开发人员在独立执行这种类型的工作时感到自信。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Teaching Software Developers to Perform UX Tasks
Good UX design is becoming important within the industry when developing new products. This entails that UX skills have to be available in the development processes. This paper investigates the opportunities of using software developers as a UX work resource in the day-to-day working practice. This is done via an action research study where the developers were provided with material concerning a modified AB usability test, by training them in performing this type of work, and by using their feedback to improve the method and the material. The overall result of the study is positive and it is found that by using the developers' feedback in the modification process, the method has truly become applicable within an agile, industrial setting. In combination with a guideline and template this has induced the developers to feel confident in independently performing this type of work.
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