平衡之法第三部分:现代在线教育前线的技术支持

eLearn Mag. Pub Date : 2014-09-04 DOI:10.1145/2666679.2667610

Jennifer A. Shamsy

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引用次数: 1

摘要

虽然需要团队合作，但在时间和技能允许的情况下，许多在线讲师/培训师仍然扮演着非正式定义和委派的技术支持角色。当我们展望未来时，技术支持需求将会增加，这进一步强调需要一个全面的团队方法来提供技术支持。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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A Balancing Act Part III: Technical support on the front lines of modern-day online education

Though a team approach is desired, many online instructors/trainers still fulfill an informally defined and delegated technical support role at least in part when time and skills allow. As we look to the future, there will be an increase in technical support demands further emphasizing the need for a comprehensive team approach to technical support.

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eLearn Mag.

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