Evaluation of the impact of Clinical Decision Support Systems: Descriptive Analytics

Due to the importance and criticality of the healthcare sector and the huge increase in the number of patients and hospitals, it becomes essential to implement Clinical Decision Support Systems. The integration between Clinical Decision Support Systems and Electronic Medical Records facilitates health practitioners' job and minimizes their clinical mistakes to enhance patients' outcomes. The increase of electronic systems adoption in Saudi Arabia, a high number of clinical mistakes, the utilization of health practitioners' tacit knowledge, and enhancing the overall performance of the medication prescribing process are the main motivators to conduct this research. This research aims to evaluate the currently implemented CDSS as a part of HIS BESTCare 2.0 at the Saudi Ministry of National Guard Health Affairs. The extracted data from DW show that more than 5% of medication prescriptions contain harm's errors, and the override rate was 21.46%. The level of experience positively affected the physicians' performance since consultants had the lowest error rate.