André Filipe Domingos Gomes, Ana Cristina Wanzeller Guedes de Lacerda, Joana Rita da Silva Fialho
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Using Process Mining to Analyze an Emergency Service
Digital solutions open up advances in institutions and in the services they provide. Many organizations collect large amounts of data (Big Data), but the value of these data is not readily available. Any possible solution to solve this problem is seen as an opportunity to obtain innovative indications for improving the functioning of the institutions.
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