Requirements for process management support: experience from the Japanese aerospace industry

In recent years, software process management has been a major topic in research and industry. But only few of the proposed research approaches have been transferred into industrial practice and significant challenges remain in practice. Today organizations have to deal with complex process model hierarchies, which are often used in a distributed collaboration context. This experience report outlines current practitioners' requirements regarding software process management and their use to evaluate and select a suitable technology to support the Japan Aerospace Exploration Agency's software process management activities.