J. Frich, M. M. Biskjaer, Christian Remy, Lindsay MacDonald Vermeulen, P. Dalsgaard
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Revisiting the Role of User Research in Design Creativity
Despite the claimed relevance of user research for design, we know little about how it impacts creativity specifically. Our objective is to establish a foundation for answering this question. We review empirical findings from related domains to examine how the value of user research is linked to design creativity.