企业声誉与企业道德:看起来好还是做得好

R. Leiva, Ignacio Ferrero, Reyes Calderón
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引用次数: 5

摘要

由于最近的金融和经济危机以及不断蔓延的企业丑闻,企业声誉(CR)已经成为一个时髦的话题。由于企业社会责任的跨学科性和无形性,企业社会责任在许多学科中都是一个常见的问题,但在商业伦理领域却很少出现。这种忽视是奇怪的,因为良好的声誉是做正确的事情和正确的事情的最有价值的结果之一。在本文中,我们打算通过三个假设来解释这种缺失:a)商业伦理文献在很大程度上识别了企业声誉和企业社会责任;B)企业声誉与企业形象和企业身份重叠,形成可互换的结构;c)商业伦理学者关注声誉现象的负面影响,强调声誉风险大于声誉收益。基于对近十年(2002-2011)商业伦理文献的文献计量学分析,我们最终证实了这三个假设,尽管c)只是部分地。此外,这项研究的发现将有助于我们更深入地理解外表和工作表现之间的联系。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Corporate Reputation and Corporate Ethics: Looking Good or Doing Well
Corporate reputation (CR) has become a fashionable topic due, among other reasons, to the recent financial and economic crisis and spreading corporate scandals. Given its interdisciplinary character and intangible nature, CR has been a frequent issue in many disciplines, but scarcely present in the business ethics field. This neglect is odd since a good reputation is one of the most valuable consequences of doing the right things and the things right. In this paper, we intend to explain this absence through three hypotheses: a) business ethics literature largely identifies corporate reputation and corporate social responsibility; b) corporate reputation overlaps with corporate image and corporate identity, resulting interchangeable constructs; and c) business ethics scholars have focused on the negative side of the reputation phenomenon, highlighting reputational risk more than benefits. Based on a bibliometric analysis of the top journal of business ethics literature over a recent decade (2002-2011), we finally confirmed the three hypotheses although c) only partially. In addition, the findings of this study will allow for a deeper understanding of the link between looking good and doing well.
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