发布节奏:产品软件升级研究

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引用次数: 0

摘要

在本研究中,我们关注软件升级的过程,并分析了驱动采用的因素和影响。通过对三个主要行业和三个操作系统的五个主要产品族的采用数据进行评估,发现基于产品类型、创新性、可靠性和客户感知的一致升级模式。对负责为这些产品提供客户支持的产品工程师进行的进一步调查揭示了软件升级行为的类似模式。如果确定了影响软件升级行为的因素,它们可以用作软件采用的主要指标,并且这些升级的供应商可以使用这些信息来更好地计划软件发布,以优化客户迁移计划并改进发布节奏调整。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Release cadence: A product software upgrade study
In this study, we focused on the process of upgrading software and analyzed the factors and influences that drove that adoption. An evaluation of adoption data of five major product families across three major industries and three operating systems revealed consistent upgrade patterns based on the type of product, its innovativeness, reliability and customer perception. Further investigation using a survey method of product engineers tasked with providing customer support for those products revealed similar patterns of the software upgrading behavior. If factors that impact software upgrading behavior are identified, they can be used as leading indicators of software adoption and suppliers of these upgrades may use this information to better plan software releases to optimize customer migration plans and improve Release cadence adjustments.
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