团队使用知识管理系统的类型

Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06) Pub Date : 2006-01-04 DOI:10.1109/HICSS.2006.34

Jean-Grégoire Bernard

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引用次数: 25

摘要

本文概述了团队使用的知识管理系统的类型。本文提出，团队如何构建和实施知识管理系统取决于(a)心理安全(团队成员认为团队可以安全承担人际风险的共同信念——Edmondson, 1999)和(b)团队经历的情景变化率。四种不同的使用模式被确定:坦率、矛盾、保守和不情愿。这些使用模式中的每一个都对团队可能面临的学习机会和知识管理系统的感知有用性有影响。

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A Typology of Knowledge Management System Use by Teams

This essay sketches out a typology of knowledge management system use by teams. It is proposed that how a knowledge management system is framed and enacted by a team depends on (a) psychological safety (the shared beliefs held by members of a team that the team is safe for interpersonal risk taking — Edmondson, 1999) and (b) the rate of episodic change experienced by the team. Four distinct patterns of use are identified: candid, ambivalent, conservative, and reluctant. Each of these usage patterns has implications for the learning opportunities teams may face and the perceived usefulness of a knowledge management system.

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Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)

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