控制点与管理技能评估

L. Spillane, R. Spillane
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引用次数: 3

摘要

人们对行为的感知是由外部控制还是由个人选择(即外部控制点或内部控制点)造成的,两者之间存在相当大的差异。本研究评估了外部/内部控制点对下属对其管理者的技术和人际技能的看法的影响。研究发现,内部下属会批评外部经理的技术能力,而外部下属则会批评内部经理的人际交往能力。本文还讨论了这些结果对工作绩效评估的影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Locus of Control and the Assessment of Managerial Skills
Abstract There are considerable differences in perception of one's behaviour as externally controlled or as the result of personal choice (ie external or internal locus of control). This study assesses the influence of the external/internal locus of control on subordinates' perceptions of their managers' technical and people skills. Internal subordinates were found to criticise external managers for their technical skills, while external subordinates criticised their internal managers' people skills. The implications of these outcomes for the assessment of work performance are also discussed.
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