Development and Implementation of an IoT Platform to Enable Smart Maintenance

IoT solutions represent one of the most powerful approaches towards asset and maintenance management supporting a multi-user environment that can be adopted to monitor machine and guide decision-making at different levels. Several studies discussed the benefits that may be achieved, but few studies discussed how to implement such a complex process that should consider a systematic approach in the development of the infrastructure, platform content, analytics, and internal processes reengineering. To this purpose, the presented chapter describes an IoT platform implementation in a manufacturing company. Specifically, the case study illustrates the steps that have been followed to develop and implement the IoT solution, namely (1) definition of the platform desired functionalities; (2) reengineering of the business processes affected by the platform; (3) development of the proof of concept of the platform dashboards, also considering the data to be sent to the platform; and (4) the implementation of the IoT platform with the connection of customer machines.