{"title":"发展组织公民行为(OCB)","authors":"Richard McBain","doi":"10.1177/174578660401600203","DOIUrl":null,"url":null,"abstract":"What makes employees go the extra mile? To work longer hours if their organisation needs them to? To behave ethically even when there are real opportunities and benefits from taking advantage of their company? And what makes them take care of their fellow workers? In this Manager Update, Richard McBain explores the concept of these Organisational Citizenship Behaviours (OCB) and outlines what organisations can do to encourage them.","PeriodicalId":102537,"journal":{"name":"Henley Manager Update","volume":"218 6","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2004-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"4","resultStr":"{\"title\":\"Developing Organisational Citizenship Behaviour (OCB)\",\"authors\":\"Richard McBain\",\"doi\":\"10.1177/174578660401600203\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"What makes employees go the extra mile? To work longer hours if their organisation needs them to? To behave ethically even when there are real opportunities and benefits from taking advantage of their company? And what makes them take care of their fellow workers? In this Manager Update, Richard McBain explores the concept of these Organisational Citizenship Behaviours (OCB) and outlines what organisations can do to encourage them.\",\"PeriodicalId\":102537,\"journal\":{\"name\":\"Henley Manager Update\",\"volume\":\"218 6\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2004-12-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"4\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Henley Manager Update\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1177/174578660401600203\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Henley Manager Update","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1177/174578660401600203","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
What makes employees go the extra mile? To work longer hours if their organisation needs them to? To behave ethically even when there are real opportunities and benefits from taking advantage of their company? And what makes them take care of their fellow workers? In this Manager Update, Richard McBain explores the concept of these Organisational Citizenship Behaviours (OCB) and outlines what organisations can do to encourage them.