MANAJEMEN SISTEM NASKAH DINAS ELEKTRONIK (SINDE) PADA LEMBAGA PENJAMINAN MUTU PENDIDIKAN PROVINSI KALIMANTAN TENGAH

Abstrak: Penelitian ini bertujuan untuk mendeskripsikan tentang Manajemen SINDE pada LPMP Provinsi Kalimantan Tengah. Penelitian ini merupakan penelitian kualitatif. Sumber data meliputi: Kasubbag. TU, Koordinator Persuratan, dan Operator SINDE. Pengumpulan data menggunakan: observasi, wawancara, dan dokumentasi. Analisis data melalui tahapan pengumpulan data, reduksi data, penyajian data dan penarikan kesimpulan. Pengabsahan data melalui teknik triangulasi sumber dan teknik. Hasil penelitian menunjukkan bahwa: (1) Perencanaan dilakukan dengan dari mengatur susunan SOP, melakukan rapat koordinasi menyusun SOP yang memperhatikan persiapan, penilaian kebutuhan SOP, pengembangan SOP, penerapan SOP, serta Monev SOP; (2) Pengorganisasian dilakukan dengan membentuk struktur organisasi serta tugas dan tanggungjawab personil pengelola SINDE; (3) Pengawasan dan Evaluasi melalui penilaian terhadap pegawai yang aktif dalam menggunakan SINDE; dan (4) Faktor penghambat: keterbatasan jumlah operator SINDE, dan minimnya kecakapan operator SINDE, serta kendala tekniks lainnya. Solusi untuk mengatasi kendala tersebut melalui bimbingan dan pelatihan intensif serta kerjasama dengan pihak terkait. Abstract: This study aims to describe the SINDE Management at LPMP Central Kalimantan Province. This research is a qualitative research. Sources of data include: Head of Subsection. TU, Mailing Coordinator, and SINDE Operator. Collecting data using: observation, interviews, and documentation. Data analysis through the stages of data collection, data reduction, data presentation and drawing conclusions. Validation of data through source and technique triangulation techniques. The results of the study indicate that: (1) Planning is carried out by arranging the composition of SOP, conducting coordination meetings to prepare SOPs that pay attention to preparation, assessment of SOP needs, SOP development, SOP implementation, and SOP Monev; (2) Organizing is done by establishing an organizational structure as well as the duties and responsibilities of SINDE management personnel; (3) Supervision and Evaluation through assessment of employees who are active in using SINDE; and (4) inhibiting factors: the limited number of SINDE operators, and the lack of skills of SINDE operators, as well as other technical obstacles. The solution to overcome these obstacles is through intensive guidance and training as well as collaboration with related parties.