Study of the Motivating Factors of the Human Resources Management System in the Municipality of Plovdiv

Motivation can encourage employees to achieve the organi­zation’s goal because if workers feel that managers practically communi­cate with them, it motivates them to perform better and work as a team. Mismanagement of motivation in any organization can lead to demotiva­tion, apathy and even resistance. The symptoms of a lack of inspiration in the workplace are frequent turnover, frequent absences from work, delays, low quality of performed activities, lack of interest in new exercises, etc. Em­ployees with high job satisfaction are more focused on tasks and activities and are more motivated to stay with the organization. The conducted re­search found low motivation among employees in the municipality of Plov­div, which is why improving interpersonal communication is a prerequisite for increasing job satisfaction.