酒店员工视角下的工作压力源评估

Mohammed Shahat El Adely, Mohamed Abu Taleb Mohammed, Mohamed Adel Mohamed Samy
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引用次数: 0

摘要

虽然先前的研究已经记录了工作压力及其在工作操作中的多方面影响,但在日常生活活动中,工作压力与其压力源之间的关系尚不清楚。本研究旨在找出四星级酒店与五星级酒店在工作压力源方面的显著差异。研究人群由在卢克索和红海的四星级和五星级酒店工作的员工组成。卢克索和红海的五星级和四星级酒店共有123家,其中五星级酒店经理44人,四星级酒店经理79人。设计了一份结构化的问卷调查表,对450名员工进行抽样调查,其中五星级酒店员工300人,四星级酒店员工150人。研究表明,工作压力会影响员工的士气、个人生活和健康。该研究建议,需要在考虑到酒店员工的能力和技能的情况下,对工作任务做出明确的描述。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Assessment of Work Stressors in Hotels from the Employees Perspective
: Although prior research has documented work stress and its effects on multiple sides during the work operations, otherwise their ordinary life activities, the relationship between work stress and its stressors remain unclear. the study aims to identify the significant difference between the four and five-star hotels with regard to the work stressors. the study population is made up of employees working in four- and five-star hotels in Luxor and the Red Sea. The number of five- and four-star hotels at Luxor and Red Sea is 123 hotels, which are classified as 44 hotel managers in five-star hotels and 79 hotel managers in the four-star hotels. A structured questionnaire form was designed and distributed to a sample of 450 employees distributed as 300 employees in the five-star hotels, and 150 employees in four-star hotels. The study demonstrated that work stress affects the morale, personal life, and health of workers. the study recommends the need to make a clear description of the tasks, taking into account the capabilities and skills of the hotel workers.
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