Impact of nurse-initiated rounds on patient satisfaction at new Najran General Hospital in Saudi Arabia

Background: Patient satisfaction and purposeful nurse rounding gave that patients are in a vulnerable and dependent state while in the hospital, nurse reaction time is crucial component of their care experience. One of the most important criteria for evaluating the quality of hospitals is patient satisfaction. Nurse-initiated clinical rounds give nurses the chance to talk to patients, address their concerns, and improve uncomfortable circumstances. Particularly, regular nurse rounds deliver the opening to identify the patient needs using practical nursing practices, considerably enhancing patient satisfaction. Hence the study aimed to determine the impact of Nurse-Initiated Rounds on Patient Satisfaction at New Najran General Hospital in Saudi Arabia. Methods: A Clinical trial was carried out by using a non-equivalent control group at New Najran General hospital in Najran, Saudi Arabia. A convenience sample of 68 clients with hospitalization participated in this study (34 in the control and 34 intervention group). The study group participants received the nurse-initiated hourly rounds with patients by focusing on their pain, potty, pulse, position, pallor, paralysis positive environment, and other nursing tasks. The control group received normal routine care. In both groups, measurements of patient satisfaction with nursing care were made on the first and fifth days of hospitalization. The sample characteristics were described using frequency and percentage distribution. A chi-square test was used to compare the socio – demographic and other characteristics of patients in both groups. Furthermore, an independent t-test was performed to determine whether there is a statistical difference between the mean satisfaction scores of the two groups on the first and fifth days of hospitalization. The statistical tests were performed at the level of significance p< 0.05. Results : The outcome showed that there were differences in nursing care satisfaction scores on the first and fifth days of admission between the control and experimental groups. The analysis showed that there was no significant difference in the mean satisfaction levels of the two groups on the first day of hospitalization (p=0.288). However, on the fifth day, the mean levels of pleasure in the two groups significantly diverged (p .0001). On the other hand, comparing the first and fifth days' mean patient satisfaction levels revealed a substantial increase in the intervention group and a significant decline in the control group (p .05). Conclusion: The study’s findings, implementing nurse -initiated hourly nursing rounds has a significant impact on both the control and intervention groups, with patient satisfaction ratings increasing as length of stay increased. Patients in the intervention group had higher patient satisfaction scores than those in the control group. Future awareness campaigns focused at bettering patient outcomes may use the study's findings as a springboard.