Infinity Computer solutions: Ramping up

Grant Baxley pondered this question as he considered how he should go about hiring new staff. A selfmade entrepreneur, he had founded Infinity Computer Solutions to provide IT services to small and medium sized businesses in the Tampa Bay area. Recent product introductions by the company had received good market acceptance, and he was getting opportunities to sell his services to larger clients. He now found himself thinking about the things he needed to accomplish in order to take his business to the next level. The market was there, he thought. What was missing was the skill set required to take advantage of the available opportunities.