Lecturer and policy readiness: A critical relationship in the provision of mobile centric services in teaching

This paper argues that successful provision of mobile centric services in teaching and learning is dependent on the readiness of lectures and the supporting institutional policies. The basis of this claim is an empirical investigation undertaken as a qualitative single case study at an ODL university in South Africa. The evidence was gathered through lecturer interviews and policy document analysis. Both lecturer interview data and policy document analysis data were qualitatively analysed. The findings of this study revealed that successful provision of mobile centric services in teaching and learning depends on the readiness of lecturers and the readiness of institutional policies in supporting the lecturers.