改进公司绩效有效性的测量方法

A. .. Pristavka
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引用次数: 0

摘要

在不断变化的商业环境中,公司的管理面临新的挑战,管理的复杂性增加。在这方面,自20世纪80年代末以来,在对传统(财务)方法的批评浪潮之后,绩效衡量系统(PMS)脱颖而出,提供了基于财务和非财务指标结合的思想和技术,这些指标集中在公司的战略路线上。这篇学术论文的目的是开发新的PMS,结合现有系统的优点,并消除其固有的局限性。因此,在研究过程中,确定了现有绩效评估系统的主要局限性,并提出了一种新的绩效评估系统,它比已知的绩效评估系统具有许多优点。该系统的重点是最大化公司的价值,描述了对每个主要业务流程,产品和客户的价值变化的贡献,这使得人们可以摆脱汇总并评估每个级别的绩效,以及将一组有用但有些异质的指标转变为具有明确目标的系统。该PMS基于价值管理(Value based management, VBM)、战略管理(strategic management, SA)、流程管理(Business process management, BPM)等概念,以及绩效管理概念(performance management, PM)的规定。开发的绩效评估体系有针对性地以已知的类别和指标为基础,以增加其现实意义。该PMS将帮助管理层了解业务是由什么组成的,哪些流程影响公司内的工作效率。毕竟,在现代条件下,适当的绩效衡量对于公司成功运作的权宜之计是非常重要的,因为它可以帮助管理层实现预期的结果,也可以看到提高效率的储备。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Improving the Measurement of a Company’s Performance Effectiveness
In a constantly changing business environment, the company’s management faces new challenges, and the complexity of management increases. In this regard, since the end of the 1980th, after a criticism wave of traditional (financial) methods, performance measurement systems (PMS) have come to the fore, offering ideas and technologies based on a combination of both, financial and non-financial indicators, which are focused on the strategic line of a company.The purpose of this academic paper is to develop new PMS that combine existing systems’ advantages, as well as eliminating their inherent limitations.Therefore, in the course of the study, the main limitations of existing performance measurement systems were identified, and a new PMS was proposed, which had a number of advantages over the known ones. This system is focused on maximizing the company’s value, describes contribution to the change in the value of each main business process, product and client, which allows one to get away from aggregation and evaluate performance at each level, as well as turn a set of useful, but somewhat heterogeneous indicators into a system with a clear target.This PMS is based on the concepts of value-based management (Value Based Management, VBM), strategic management (Strategic Management, SA), process management (Business Process Management, BPM), as well as on the provisions of the performance management concept (Performance Management, PM).The developed performance measurement system is purposefully based on well-known categories and indicators to increase its practical significance. This PMS will help management to understand what the business is made of, what processes affect the efficiency of its work within the company. After all,  the expediency of an adequate performance measurement for the successful functioning of the company in modern conditions is very significant, since it can help management both, to achieve the desired results and also to see the reserves for improving efficiency.
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