使用机器学习技术预测项目销售价格:一个项目咨询公司的案例研究

M. Gonçalves, Alexandre Dos Santos Pereira, Thales DE Freitas Ferraz, Elpídio Oscar Benitez Nara, Izamara Cristina Palheta Dias
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引用次数: 0

摘要

. 本文旨在应用机器学习技术的比较分析来预测位于库里提巴/PR的一家咨询公司的项目销售价格。公司在战略、生产、质量和创新等各个领域都有项目。由于这种多样性,公司经理发现很难计算新项目的销售价值,因为他们处理不同类型的预测变量,如:顾问类型,项目类型和小时数。从这个意义上说,有必要使用一种方法,通过多变量分析进行预测,并使销售额接近公司的预期值。为此,对研究课题进行了文献综述,即:生产计划与控制(PPC)与机器学习技术;然后,绘制公司当前的销售勘探流程;此外,对数据进行收集、分析和准备,然后进入测试阶段,选择最佳模型;最后,与组织讨论改进建议。结果表明,在所有测试的机器学习技术中,梯度增强机(Gradient Boosting Machine, GBM)技术的应用误差最小。误差约为21%,对于所分析的部分来说,这是可以接受的。因此,这项工作通过提出使用预测需求的计算算法为项目定价的可能性,满足了利益相关者的期望。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Predicting project sales prices using machine learning techniques: a case study in a project consultancy
. The article aims to apply a comparative analysis of machine learning techniques to predict project sales prices of a consulting company located in Curitiba/PR. The company has projects in the most diverse fields, such as in the strategic, productive, quality and innovation areas. Due to this diversity, company managers find it difficult to calculate the sale value of new projects, since they deal with different types of predictor variables such as: type of consultant, type of project and number of hours. In this sense, there is a need to use a method that predicts from a multivariate analysis and that results in sales values close to those expected by the company. To this end, a literature review was carried out on the research topics, namely: Production Planning and Control (PPC) and machine learning techniques; then, the company's current sales prospecting process was mapped; in addition, data were collected, analyzed and prepared, and then proceeded to the testing stage and selection of the best model; and finally, the improvement proposal was discussed with the organization. As a result, it was obtained that the application of the Gradient Boosting Machine (GBM) technique obtained the lowest error result among the Machine Learning techniques tested. The error was approximately 21%, which can be considered acceptable for the analyzed segment. Thus, this work met the expectations of stakeholders by presenting the possibility of pricing projects using computational algorithms for forecasting demand.
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