Alya Afina, Tri Widarmanti
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引用次数: 1

摘要

使用社交媒体的营销活动被商业行为者广泛用于介绍或推广商品和服务。印度尼西亚是2021年Instagram社交媒体用户最多的国家之一,共有9300万用户。Scarlett美白是印尼艺术家拥有的当地护肤品牌,成立于2017年。这款产品的销售只能通过Instagram作为一种促销工具在网上进行。本研究旨在确定Instagram社交媒体营销对价值权益、品牌权益、关系权益和回购的影响。本研究采用结构方程模型(SEM)进行描述性定量分析,使用SmartPLS 3.0和SPSS软件对数据进行处理。结果显示,社交媒体营销活动对价值权益、品牌权益和关系权益有显著的正向影响。品牌资产和关系资产对再购买决策有显著的正向影响。而价值权益对回购决策没有影响。社会化媒体营销活动对价值权益、品牌权益和关系权益的影响显著。价值权益对回购决策没有影响,而品牌权益和关系权益对回购决策也有显著的正向影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pengaruh Social Media Marketing Instagram Terhadap Keputusan Pembelian Ulang Produk Scarlett Whitening
Marketing activities using social media are widely used by business actors to introduce or promote goods and services. Indonesia is one of the countries with the most Instagram social media users in 2021 with a total of 93 million users, Scarlett Whitening is a local skincare brand owned by an Indonesian artist that was founded in 2017. The sale of this product is only done online through Instagram as a promotional tool. This study aims to determine the influence of social media marketing on Instagram on value equity, brand equity, relationship equity, and repurchase. This research uses descriptive quantitative with Structural Equation Modeling (SEM) which is analyzed using SmartPLS 3.0 and SPSS software to process the data. The results showed that the social media marketing activity had a positive and significant effect on value equity, brand equity, and relationship equity. Also, brand equity and relationship equity had a positive and significant effect on repurchase decisions. While value equity has no effect on repurchase decisions. The effect of social media marketing activities is significant on value equity, brand equity and relationship equity. While Value equity has no effect on repurchase decisions, Brand equity and relationship equity also have a positive and significant effect on repurchase decisions.
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