伊朗医科大学附属教学医院护士工作倦怠与组织氛围的关系

Daryadokht Masror Roudsary, Z. Salehi, H. Haghani
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摘要

背景与目的:工作倦怠会导致缺勤、离职或有意离职、生活质量下降、工作表现下降、患者护理质量下降和对组织的承诺降低。在护理专业和医院环境中,组织氛围一直很重要,护士的表现被认为是提高治疗质量的重要组成部分。本研究旨在探讨护士工作倦怠与组织氛围的关系。材料与方法:本研究采用横断面设计,于2020年在伊朗医科大学附属四所教学医院的内科病房进行描述性相关研究。采用整群抽样方法进行抽样。样本量在95%置信水平下确定200,考虑到80%的测试功率。为了收集数据,使用了人口统计表格、Maslach职业倦怠量表和Halpin和Croft的组织气候描述问卷。数据分析采用SPSS v. 24软件,采用描述性统计和推理统计。结果:工作倦怠的情绪耗竭域与组织氛围各维度均存在显著的相关,但与团队精神和脱离投入的相关不显著;与障碍维度呈显著负相关,与其他维度呈显著正相关。随着组织氛围的增加,情绪耗竭增加,导致工作倦怠加剧。结论:卫生工作者,特别是护士和管理人员应根据现有条件和资源,采取措施减少工作倦怠,改善组织氛围和患者满意度。建议医院教育主管针对工作倦怠和组织氛围的组成部分,制定并实施在职培训。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Relationship Between Job Burnout and Organizational Climate in Nurses Working in Teaching Hospitals Affiliated to Iran University of Medical Sciences
Background & Aims: Job burnout can leads absenteeism, leaving the job or having the intention to leave, reduced quality of life, reduced performance, and reduced quality of patient care and commitment to the organization. Organizational climate has always been important in the nursing profession and in the hospital environment where the nurse’ performance is known as an important component in improving the quality of treatment. This study aims to determine the relationship of job burnout with organizational climate in nurses. Materials & Methods: This descriptive correlational study with cross-sectional design was performed in 2020 in the internal surgical wards of four teaching hospitals affiliated to Iran University of Medical Sciences. The sampling was done by a cluster sampling method. The sample size was determined 200 at a 95% confidence level and considering a 80% test power. To collect data, a demographic form, the Maslach burnout inventory, and Halpin and Croft’s organizational climate description questionnaire were used. Data analysis was performed in SPSS v. 24 software using descriptive and inferential statistics. Results: Emotional exhaustion domain of job burnout had a statistically significant correlation with all dimensions of organizational climate except for group spirit and disengagement; it had a negative significant correlation with the hindrance dimension and a positive significant correlation with other dimensions. With the increase of organizational climate, emotional exhaustion increases, resulting in more job burnout. Conclusion: Health workers, especially nurses and managers, should take measures to reduce job burnout and improve organizational climate and patient satisfaction according to the existing conditions and resources. It is recommended that the educational supervisors of the hospitals develop and implement in-service training focusing on the components of job burnout and organizational climate.
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