An innovative decision-support approach for design consideration EOL in feedback-based sustainable supply chain

With increasing environmental challenging, eco-design not only plays an important role but is also becoming the main focus of customer need in sustainable supply chain. Thus, eco-design may be considered as all EOL activities that includes the whole life cycle in the early stage of the green product development. We believe that, the consistent between design for X items (DFX) and end-of-life (EOL) is one important aspect that needs to be integrated. The work reported in this paper presented innovative decision-support approach for green product development procedure, focusing on application an EOL strategy feedback-based sustainable supply chain. We show that the innovative decision-support approach for green product development procedure consists of three phase: early design consideration, eco-design product function and problem-solving of green product from customer feedback phases. The proposed procedure will be demonstrated with customer complaint problem case for three interface component. Experiment and evaluation related to performance measurement of EOL activities effect in sustainable supply chain is discussed. Three metrics (precision, recall and F1) is compared with three approaches such as the proposed approach, traditional approach and eco-design approach.