Tools for optimizing internal communication at the level of educational organizations. Study at the level of kindergartens in Cluj County

Effective communication involvement in the decision-making process of kindergarten of all members at each level of management, which leads to interactions, teamwork, exchanges of good practice, initiative. A complex tool that can be used at the level of educational organization, and that involves all levels of management, refers to the documented procedures. Am efficient communication will allow the revision of the procedures, the regulation of the institutional approaches, so that the assumed objectives and performance indicators are permanently taken into account. Thus, the purpose of the presented study aimed to establish the efficiency of documented procedures specific to managerial activities in kindergarten on the optimization of internal communication. The research involved the application of an online questionnaire that addressed the components of internal communication and documented procedures at the level of kindergartens in Cluj County. The intervention within the formative experiment, by implementing the documented procedures, had as a positive impact the highlighting, in the post-experimental stage, of some positive effects on the communication, from the perspective of the relationship with them. Documented procedures, as working tools, represent a vector for establishing and maintaining communication relations at kindergarten level, given their complexity in terms of their development and, subsequently, their implementation. The strategies used (creation of inclusive work teams, development of cooperation actions between management levels, taking responsibility for those involved by valuing their professional expertise) led to the harmonization of the manager-teacher relationship for preschool education, identifying a common vision that can be supported only by optimal internal communication.