情绪智力在护理中的影响:一个概念分析

A. Alsufyani, O. Baker, Yasir M. Alsufyani
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引用次数: 2

摘要

背景与目的:情商是指个体能够更好地调节情绪,应对不同需求和环境压力的一种社交技能。这有助于提高专业能力,从而更好地提供服务。本文旨在通过介绍情绪智力的概念、定义、模型和含义来研究情绪智力在护理专业中的影响。方法:采用文献回顾法,检索Scopus、EMBASE、ProQuest、PsychINFO、CINAHL等数据库2000 - 2019年的相关文章,检索关键词为“情商”、“护理”、“概念分析”。20篇文章在符合纳入和排除标准并消除重复后被纳入。结果:社会属性和个人属性影响情商。自我意识、人际关系、自我管理和社会意识是情商的其他重要组成部分。护理专业人员解释了情商所包含的社会和个人方面,并进一步描绘了情商在临床实践的敏感性和道德维度中的重要作用。结论:情绪智力高的护理人员情绪心身症状少,情绪耗竭少,车间协作和团队合作能力强,工作满意度高,患者不明护理需求少,情绪健康状况好。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Consequences of Emotional Intelligence in Nursing: A Concept Analysis
Background and Objectives: Emotional intelligence refers to a social skill, which enables individual to better regulate emotions and cope up with the different demands and environmental pressures. This assists in enhancing professional competence enabling better delivery of services. This paper aimed to examine the consequences of emotional intelligence in the nursing profession by presenting its concepts, definitions, models, and implications.Methods: A literature review study was made and articles were searched from various databases including Scopus, EMBASE, ProQuest, PsychINFO, and CINAHL, using key terms “emotional intelligence,” “nursing,” and “concept analysis” from 2000 to 2019. Twenty articles were included following their compliance with the inclusion and exclusion criteria and removing of the duplications.Results: Social and personal attributes affect emotional intelligence. Self-awareness, relation-ships, self-management, and social awareness are other important components of emotional intelligence. The nursing professional explains a social and personal aspect that emotional intelligence entails and further portrays a meaningful role of emotional intelligence in both the sensitivity and moral dimension of clinical practice.Conclusion: The nursing professionals who possess increased emotional intelligence experience few emotional psychosomatic symptoms and emotional exhaustion, greater workshop collaboration and teamwork, more satisfaction with their jobs, fewer unidentified patient care needs, and better emotional health.
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