探索智能互联技术在产品服务系统中的应用

Cheng Hao Liu, Ding Xiao, Q. Zhang, Jun Chen
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引用次数: 2

摘要

如今,制造企业向客户提供的不仅仅是产品,而是产品与服务的集成解决方案,即产品服务系统(PSS)。到目前为止,对PSS进行研究的学者很多,但在互联网时代,将信息通信技术(ICT)应用于PSS的学者却很少。在本研究中,我们提出将智能互联技术(SIT)应用于PSS,并建立模型并详细分析该模型。智能互联技术作为一种工具,将使制造商、服务提供商和客户受益。它可以提高企业对服务的反应能力和对企业反馈的帮助。有好处也有问题。详细讨论了将SIT应用于PSS的利弊。最后,我们进行了将SIT应用于PSS的应用。在未来,PSS应该更多地使用信息技术。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Exploring Applying Smart Interconnection Technology to Product Service Systems
Nowadays, manufacturing enterprises provide custo-mers not only product but the integration solution of product and service i.e. Product Service Systems(PSS). So far, many scholars have studied the PSS, but few apply Information and Communication Technology(ICT) to PSS in the era of internet. We propose to apply Smart Interconnection Technology(SIT) to PSS in the present study and formulate a model and analyze this model in detail. As a tool, Smart Interconnection Technology will benefit manufacturer, service provider and customer. It can improve responsiveness of firms to service and aid to feedback to firms. There are some problems as well as benefits. Pros and Cons are discussed in detail with applying SIT to PSS. Finally, we conduct an application of applying SIT to PSS. In the future, more information technologies should be used in PSS.
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