Submission Research on an Integrated Service System of Self-service Intelligent itinerary-checking , Registration and Charging (I)

This study provides a self-service intelligent itinerary-checking , Registration and Charging service system, including communication terminal software subsystem and monitoring subsystem. The terminal software subsystem is used to respond to the interface operation event request, transmit the terminal status information and service data information to the monitoring subsystem in real time, and receive the remote maintenance instructions of the monitoring subsystem. The monitoring subsystem is used to receive and save the terminal device status information and service data information sent by the terminal software subsystem, perform fault diagnosis, automatic alarm and remote maintenance according to the terminal status information, and perform statistical analysis and query output according to the service data information. This system can meet the current registration, payment, triage, medical guidance, inquiry and printing and other self-help needs, with comprehensive supervision and maintenance of the terminal equipment monitoring subsystem, optimize the business process, improve the quality of service and the utilization of terminal equipment, better solve the problem of difficult to see a doctor.