业务能力:系统的文献综述和研究议程

T. Offerman, C. J. Stettina, A. Plaat
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引用次数: 9

摘要

对业务转换的无所不在的需求,无论是数字化的、敏捷的还是精益的,都迫使组织对其最佳业务功能做出正确的选择。业务能力提供了战略(“为什么”)和实现(“如何”)之间的联系。目前,缺乏对业务能力的全面看法。我们对业务能力进行了系统的文献回顾。我们确定了720项科学研究,其中20项进行了深入分析。在本文中,我们研究了业务能力是如何定义的,哪些业务能力框架是可用的,以及对业务能力研究提出了哪些未来的研究建议。从这篇文献综述中,可以看到对业务能力研究现状的广泛分析,对业务能力的新定义,以及未来研究的潜在研究议程。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Business capabilities: A systematic literature review and a research agenda
The omnipresent need for business transformations, be it digital, agile, or lean, forces organizations to make good choices regarding their optimal business capabilities. Business capabilities provide a link between strategy (the ‘why’) and implementation (the ‘how’). Currently, a comprehensive view on business capabilities is missing. We conducted a systematic literature review on business capabilities. We identified 720 scientific studies, of which 20 were analyzed in-depth. In this review, we investigate how business capabilities are defined, what business capability frameworks are available, and what future research has been suggested for business capability research. From this literature review emerges an extensive analysis on the state of art in business capability research, a new definition for business capabilities, and a potential research agenda for future research.
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