数字化转型与企业战略

A. Denisova, A. N. Lopatnikov
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引用次数: 1

摘要

数字化转型这个词已经被广泛讨论,并被各行各业的公司广泛推广,以至于被过度使用。虽然数字化转型被普遍认为是一件好事,而且经常被宣传为企业除了灭亡之外的唯一选择,但对于那些被指派实施数字化转型的人来说,数字化转型仍然是一个重大挑战。我们提供了另一种叙事数字化转型,我们认为最好将其描述为“更加数字化”。数字化带来变革的程度取决于行业和公司改变商业模式、组织技能和企业文化的能力。我们扩展了关于为什么数字化转型在大多数情况下与业务战略无关的讨论,并提供了何时以及如何成为企业战略工具箱一部分的示例。将业务简化为流程和决策网络的模型有助于说明为什么数字技术首先在流程领域传播,但在被采用到决策领域时可以成为战略性和变革性的。后者也带来了无法量化的风险和不确定性。我们建议未来的研究将重点放在流程和决策领域“最数字化”所创造的价值以及对公司和经济的风险上。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Digital transformation and corporate strategy
The term digital transformation has been widely discussed and extensively promoted both to and by companies in every industry to become overused. While generally accepted as a boon and often marketed as the only alternative to extinction for a firm, digital transformation remains a significant challenge for those assigned to implement it. We offer an alternative narrative digital transformation, which we argue is better described as going «more digital». The extent to which going more digital becomes transformative depends on the industry and the ability of a firm to change the business model and organizational skills, and corporate culture. We extend the discussion on why digital transformation is in most cases unrelated to business strategy and provide examples of when and how it may become part of a corporate strategy toolbox. A simplified model of a business as a network of processes and decisions helps illustrate why digital technologies first spread in the process domain but can become strategic and transformative when adopted to the decision domain. The latter also brings yet unquantifiable risks and uncertainties. We suggest future research to focus on the value created by going «most digital» in both process and decision domains and risks to companies and the economy.
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