万隆拉亚伊斯兰银行的Z世代储蓄意向

I. Sari, M. Syarief, D. Suhartanto
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引用次数: 0

摘要

这是一个现象,在印度尼西亚,大多数人口是穆斯林,与传统银行相比,使用伊斯兰银行的客户数量较少。那么,伊斯兰银行的潜在客户群体是学生或年龄在18 - 24岁之间的人群,这是西爪哇省作为Z世代人口最多的地区的潜力。研究目的运用计划行为理论分析影响个人在伊斯兰银行储蓄行为意愿的因素。向万隆Raya的Z世代分发了100份问卷。采用结构方程模型(SEM)对问卷数据进行分析。结果表明,储蓄意愿对储蓄行为有正向影响,主观规范对储蓄行为有正向影响,主观信念对储蓄行为有正向影响,宗教信仰对储蓄行为有正向影响,顾客满意度对储蓄行为有正向影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Intention to Saving of Z Generation at Islamic Bank in Bandung Raya
A phenomenon the low number of customers using Islamic banking compared to conventional banking in Indonesia, where the majority of the population is a Muslim. Then, potential islamic bank customer groups are students or people with an age range between 18 to 24 years, which is the potential of West Java Province as the largest population of Z generation. The research objective to analyze the factors that influence individual behavioral intentions to saving in islamic bank by using the Theory of Planned Behavior (TPB). 100 questionnaires were distributed to people belonging to the Z generation category in Bandung Raya. Data from the questionnaire were analyzed using structural equation modeling (SEM). Results explain there is a positive effect of intention on saving behavior, positive effect of subjective norms on intention, positive effect of PBC on intention, the effect of religiosity on intention, and positive effect of costumer satisfaction on saving behavior.
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