The Role of Job Satisfaction in Mediating the Effect of Organizational Culture and Organizational Learning on Employee Performance at PT. Techno Motor Indonesia

This study objective is to determine the role of job satisfaction in mediating the effects of organizational culture and organizational learning on employee performance at PT Techno Motor Indonesia. PT Techno Motor Indonesia is engaged in motorcycle repair, maintenance services, and spare parts sales. This study used a questionnaire as a data collection method involving 123 people. The questionnaire used a Likert scale method. This study employed proportionate stratified random sampling. Data were analyzed using SEM-PLS. The results indicated that organizational learning is having a positive but not major effect on employee’s performance. Organizational culture is having a positive and major effect on employee’s performance. Organizational learning had a positive and major effect on job satisfaction. Organizational culture had a positive and major effect on job satisfaction. Job satisfaction had negative and not major effect on employee’s performance. Job satisfaction could not mediate the positive and significant effect of organizational culture on employee’s performance. Job satisfaction could not mediate the positive and significant effect of organizational learning on employee’s performance.