以数字图像处理为媒介的人类情感阅读器

Brenda Manoatl-Netzahual, L. Flores-Pulido, María del Rocío Ochoa Montiel, María Margarita Labastida-Roldán
{"title":"以数字图像处理为媒介的人类情感阅读器","authors":"Brenda Manoatl-Netzahual, L. Flores-Pulido, María del Rocío Ochoa Montiel, María Margarita Labastida-Roldán","doi":"10.1109/MICAI-2016.2016.00016","DOIUrl":null,"url":null,"abstract":"Actually companies seek customer satisfaction through surveys and statistics. But in most cases they may reflect misleading statistics and sometimes the instruments used are tedious for customers. That's why it requires accurate detection instruments and automated which is transparent to the client application. The emotions that people express to have an experience in service can be detected by pattern recognition using the nearest-neighbors method and apply the Gabor filter the images that are taken customers to also classify these emotions and know that satisfaction is having with the client.","PeriodicalId":405503,"journal":{"name":"2016 Fifteenth Mexican International Conference on Artificial Intelligence (MICAI)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Human Emotions Reader by Medium of Digital Image Processing\",\"authors\":\"Brenda Manoatl-Netzahual, L. Flores-Pulido, María del Rocío Ochoa Montiel, María Margarita Labastida-Roldán\",\"doi\":\"10.1109/MICAI-2016.2016.00016\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Actually companies seek customer satisfaction through surveys and statistics. But in most cases they may reflect misleading statistics and sometimes the instruments used are tedious for customers. That's why it requires accurate detection instruments and automated which is transparent to the client application. The emotions that people express to have an experience in service can be detected by pattern recognition using the nearest-neighbors method and apply the Gabor filter the images that are taken customers to also classify these emotions and know that satisfaction is having with the client.\",\"PeriodicalId\":405503,\"journal\":{\"name\":\"2016 Fifteenth Mexican International Conference on Artificial Intelligence (MICAI)\",\"volume\":\"1 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2016-10-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2016 Fifteenth Mexican International Conference on Artificial Intelligence (MICAI)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/MICAI-2016.2016.00016\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2016 Fifteenth Mexican International Conference on Artificial Intelligence (MICAI)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/MICAI-2016.2016.00016","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0

摘要

实际上,公司通过调查和统计来寻求客户满意度。但在大多数情况下,它们可能反映了误导性的统计数据,有时所使用的工具对客户来说是乏味的。这就是为什么它需要精确的检测仪器和自动化,这对客户端应用程序是透明的。人们在服务体验中表达的情绪可以通过使用最近邻方法的模式识别来检测,并应用Gabor过滤器对客户拍摄的图像进行分类,并了解客户对这些情绪的满意度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Human Emotions Reader by Medium of Digital Image Processing
Actually companies seek customer satisfaction through surveys and statistics. But in most cases they may reflect misleading statistics and sometimes the instruments used are tedious for customers. That's why it requires accurate detection instruments and automated which is transparent to the client application. The emotions that people express to have an experience in service can be detected by pattern recognition using the nearest-neighbors method and apply the Gabor filter the images that are taken customers to also classify these emotions and know that satisfaction is having with the client.
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:604180095
Book学术官方微信