Brenda Manoatl-Netzahual, L. Flores-Pulido, María del Rocío Ochoa Montiel, María Margarita Labastida-Roldán
{"title":"以数字图像处理为媒介的人类情感阅读器","authors":"Brenda Manoatl-Netzahual, L. Flores-Pulido, María del Rocío Ochoa Montiel, María Margarita Labastida-Roldán","doi":"10.1109/MICAI-2016.2016.00016","DOIUrl":null,"url":null,"abstract":"Actually companies seek customer satisfaction through surveys and statistics. But in most cases they may reflect misleading statistics and sometimes the instruments used are tedious for customers. That's why it requires accurate detection instruments and automated which is transparent to the client application. The emotions that people express to have an experience in service can be detected by pattern recognition using the nearest-neighbors method and apply the Gabor filter the images that are taken customers to also classify these emotions and know that satisfaction is having with the client.","PeriodicalId":405503,"journal":{"name":"2016 Fifteenth Mexican International Conference on Artificial Intelligence (MICAI)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Human Emotions Reader by Medium of Digital Image Processing\",\"authors\":\"Brenda Manoatl-Netzahual, L. Flores-Pulido, María del Rocío Ochoa Montiel, María Margarita Labastida-Roldán\",\"doi\":\"10.1109/MICAI-2016.2016.00016\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Actually companies seek customer satisfaction through surveys and statistics. But in most cases they may reflect misleading statistics and sometimes the instruments used are tedious for customers. That's why it requires accurate detection instruments and automated which is transparent to the client application. The emotions that people express to have an experience in service can be detected by pattern recognition using the nearest-neighbors method and apply the Gabor filter the images that are taken customers to also classify these emotions and know that satisfaction is having with the client.\",\"PeriodicalId\":405503,\"journal\":{\"name\":\"2016 Fifteenth Mexican International Conference on Artificial Intelligence (MICAI)\",\"volume\":\"1 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2016-10-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2016 Fifteenth Mexican International Conference on Artificial Intelligence (MICAI)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/MICAI-2016.2016.00016\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2016 Fifteenth Mexican International Conference on Artificial Intelligence (MICAI)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/MICAI-2016.2016.00016","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Human Emotions Reader by Medium of Digital Image Processing
Actually companies seek customer satisfaction through surveys and statistics. But in most cases they may reflect misleading statistics and sometimes the instruments used are tedious for customers. That's why it requires accurate detection instruments and automated which is transparent to the client application. The emotions that people express to have an experience in service can be detected by pattern recognition using the nearest-neighbors method and apply the Gabor filter the images that are taken customers to also classify these emotions and know that satisfaction is having with the client.