支持资源演化的业务流程模拟方法

Jiming Ling, Q. Feng, Li Zhang
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引用次数: 4

摘要

业务流程仿真是对企业流程进行规划、建模和仿真,分析其随时间变化的特征,从而指导用户决策或进行流程改进的重要手段。在现有的仿真方法中,很少考虑动态资源,这可能导致较大的偏差。针对上述问题,提出了一种以人力资源为核心的支持资源演化的业务流程模拟方法。通过分析个体差异和人员构成来表征资源的动态特征。为了满足人力资源模型的仿真要求,对人力能力演化和人员变动进行了描述。然后,实现了过程仿真机制和算法。利用所开发的系统原型,对一个真实软件项目的软件开发过程进行了模拟实验,实验结果表明,我们的方法更接近实际的项目情况,从而在一定程度上证明了方法的有效性。本文的主要贡献是提出了一种基于可配置演化规则的动态资源模型的过程仿真方法。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A business process simulation method supporting resource evolution
Business process simulation is the procedure of planning, modeling and simulating enterprise process to analyze the features varying with time which guides the users to make decisions or important means of process improvement. In the existing simulation methods, they considered little about dynamic resource, which may lead to a large deviation. To solve the problem above, a business process simulation method supporting resource evolution that mainly focuses on human resource is proposed. Individual differences and personnel composition are analyzed to represent the dynamic feature of resources. Evolution of human capacity and personnel changes are described to meet the simulation requirements of human resource model. And then, process simulation mechanism and algorithm are realized. An experiment is conducted by simulating the software development process of a real-world software project using the system prototype we developed, and it shows that our method is closer to the practical project situation, thus the method effectiveness can be demonstrated to a certain extent. The main contribution of our work is a novel process simulation approach based on a dynamic resource model with configurable evolution rules.
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