管理者对跨文化冲突的看法:国际南非管理研究

C. Mayer, L. Louw
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引用次数: 1

摘要

在过去的十年中,组织冲突管理的研究引起了商业和管理科学的兴趣。与此同时,跨文化冲突的可能性也在增加。南非管理人员面临的挑战是找到创造性的解决方案来管理高度多样化的劳动力和发生的跨文化冲突。为了在全球化的工作环境中减少这种潜在的跨文化冲突,重要的是重新定义个人和文化的价值和身份,并使与适应性价值概念相一致的多重跨文化身份的建设成为可能。本文的目的是评估在南非背景下汽车行业中选定组织的跨文化冲突,价值观和身份的管理观点。本研究采用探索性研究方法,在现象学和解释学研究范式中运用定性方法。通过这种方法,本文旨在更深入地了解南非组织工作背景下的跨文化冲突。研究结果得出了关于在所选背景下管理跨文化冲突的结论和建议,这对关注南非跨文化商业管理的欧洲研究人员和实践者具有重要意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Perceptions of managers on transcultural conflict: a study in international South African management
Studies in organisational conflict management have gained interest in business and management sciences in the past decade. At the same time, the potential for transcultural conflict has grown. The challenge for South African managers is to find creative solutions for managing a highly diverse workforce and the transcultural conflicts that occur. In order to reduce this transcultural conflict potential in a globalised work environment, it is important to redefine individual and cultural values and identities and make possible the construction of multiple, transcultural identities that are aligned with adaptive value concepts. The purpose of this article is to assess managerial perspectives on transcultural conflict, values and identity in a selected organisation in the automotive industry in the South African context. This study adopts an exploratory research approach by using qualitative methodologies within the phenomenological and interpretative research paradigms. With this approach, the article aims at gaining a deeper understanding of transcultural conflict in the South African organisational work context. The research findings lead to conclusions and recommendations with regard to managing transcultural conflicts in the selected context, which are of importance for researchers and practitioners in Europe who focus on transcultural business management in South Africa.
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