Management of Medical Dispute Files

AbstractMedical dispute files are the sum of a series of data which are gathered by medical institutions in the process of dealing with medical disputes, and they give a true picture of the process by which medical disputes are handled. The management system for medical dispute files should be established and improved by the medical institutions; the valuable data should be collected regularly, promptly and completely by persons specially assigned to the task, in the process of dealing with medical disputes; through the scientific filing and appropriate storage, the medical dispute files can quickly and conveniently serve medical workers and researchers. Practice shows that the effective management of medical dispute files plays an important role in standardizing the practices in a hospital, improving the quality of the medical workers, maintaining continuous improvement of medical quality and medical safety, and building a harmonious doctor-patient relationship.