改善基于网络的公民信息获取:美国50个州的案例研究

Irina Ceaparu, B. Shneiderman
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引用次数: 28

摘要

对美国所有50个州的主页的分析揭示了影响功效的关键设计特征的多样性。有些州的字节数过大,这会减慢使用常用的56k调制解调器连接的用户的速度。许多网站的链接数量很少,或者组织得很差,这使得市民很难找到他们感兴趣的东西。搜索框、隐私政策、在线帮助或联系信息等功能需要由多个州添加。我们的分析总结了10条建议,并发现各州有许多进一步改进其网站的机会。然而,各州之间的协作将带来更大的好处,这将导致一致性、适当的标签和通用的工具。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Improving Web-based civic information access: a case study of the 50 US states
An analysis of the home pages of all fifty US states reveals great variety in key design features that influence efficacy. Some states had excessively large byte counts that would slow users connected by commonly-used 56 K modems. Many web sites had low numbers of or poorly organized links that would make it hard for citizens to find what they were interested in. Features such as search boxes, privacy policies, online help, or contact information need to be added by several states. Our analysis concludes with ten recommendations and finds many further opportunities for individual states to improve their Websites. However still greater benefits will come through collaboration among the states that would lead to consistency, appropriate tagging, and common tools.
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