Supporting a diverse group of casual tutors and demonstrators: one size doesn't fit all

A trainiigandsupportprogramfor casualstatlinvolvedin undergraduate teaching in the Department of Computer Science at The University of hfelbourne has evolved over several years. The program was axpanded in 1997, when its major components were a large group induction session at the start of the year and small group discussion sessions midway through each semester. Overall, casual staif, most of whom are students in the department, reported that the various components of the program were useful. Differences were noted, however, across d.iEerentcohorts of casual stail We report our iindings, speculate on the reasons for the diiYerences found, and describe changes designed to make the program more inclusive in the future.