Developing the Stress Resistance of Flight Dispatchers

The paper is devoted to the research of stress resistance of flight dispatchers. We consider stress resistance an integrative personal quality that is basic for productive professional activity in extreme conditions. The optimal (high) level of stress resistance can be considered the key professional quality of flight dispatchers because it permits them to stay resistant to disturbing factors, to keep their working efficiency during all working day and during all working tasks. Stress resistance can be considered one of the most important professional qualities of flight dispatchers as well as their professional knowledge and as well as their professional skills. Research objective – to study stress resistance of flight dispatchers, to create a model of the developing program for flight dispatchers and to check its effectiveness in experimental approbation of the program. The hypothesis of our research is the following: by means of purposely organized and realized developing program based on our stress resistance model it is possible to affect the exponents of stress resistance of flight dispatchers and to achieve the optimal stress resistance level and as a result to form constructive coping strategies. We consider that in practical work of aviation psychologists there are several important exponents of stress resistance such as neuropsychic stability, neuro-psychic tension, stress level, professional stress