High Accuracy Question Answering via Hybrid Controlled Natural Language

Knowledge representation and reasoning (KRR) is key to the vision of the intelligent Web. Unfortunately, wide deployment of KRR is hindered by the difficulty in specifying the requisite knowledge, which requires skills that most domain experts lack. A way around this problem could be to acquire knowledge automatically from documents. The difficulty is that, KRR requires high-precision knowledge and is sensitive even to small amounts of errors. Although most automatic information extraction systems developed for general text understandings have achieved remarkable results, their accuracy is still woefully inadequate for logical reasoning. A promising alternative is to ask the domain experts to author knowledge in Controlled Natural Language (CNL). Nonetheless, the quality of knowledge construction even through CNL is still grossly inadequate, the main obstacle being the multiplicity of ways the same information can be described even in a controlled language. Our previous work addressed the problem of high accuracy knowledge authoring for KRR from CNL documents by introducing the Knowledge Authoring Logic Machine (KALM). This paper develops the query aspect of KALM with the aim of getting high precision answers to CNL questions against previously authored knowledge and is tolerant to linguistic variations in the queries. To make queries more expressive and easier to formulate, we propose a hybrid CNL, i.e., a CNL with elements borrowed from formal query languages. We show that KALM achieves superior accuracy in semantic parsing of such queries.