中国消费者对移动商务的态度和采用意愿

Wu Zhiping
{"title":"中国消费者对移动商务的态度和采用意愿","authors":"Wu Zhiping","doi":"10.1109/ICSSSM.2009.5174977","DOIUrl":null,"url":null,"abstract":"This research investigated whether perceived usefulness, perceived easy use, security and privacy, perceived behavior control can influence customer attitude, which in turn, leads to adopt intention for mobile commerce in China. Based on the data collected from 268 college students who are mobile users, we found that perceived usefulness, perceived easy use, security and privacy, perceived behavior control were positively associated with customer attitude and adopt intention. The study has also revealed that customer attitude has a partial mediation effect on the relation between perceived usefulness, perceived easy use, security and privacy, perceived behavior control and intention to adopt mobile commerce respectively. The empirical results provide strong support for the conceptual model, shedding light on the significance and relative importance of six constructs. The theoretical and empirical implications of these results are also for discussion.","PeriodicalId":287881,"journal":{"name":"2009 6th International Conference on Service Systems and Service Management","volume":"25 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2009-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"6","resultStr":"{\"title\":\"Chinese customer's attitude and adopt intention on mobile commerce\",\"authors\":\"Wu Zhiping\",\"doi\":\"10.1109/ICSSSM.2009.5174977\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This research investigated whether perceived usefulness, perceived easy use, security and privacy, perceived behavior control can influence customer attitude, which in turn, leads to adopt intention for mobile commerce in China. Based on the data collected from 268 college students who are mobile users, we found that perceived usefulness, perceived easy use, security and privacy, perceived behavior control were positively associated with customer attitude and adopt intention. The study has also revealed that customer attitude has a partial mediation effect on the relation between perceived usefulness, perceived easy use, security and privacy, perceived behavior control and intention to adopt mobile commerce respectively. The empirical results provide strong support for the conceptual model, shedding light on the significance and relative importance of six constructs. The theoretical and empirical implications of these results are also for discussion.\",\"PeriodicalId\":287881,\"journal\":{\"name\":\"2009 6th International Conference on Service Systems and Service Management\",\"volume\":\"25 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2009-06-08\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"6\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2009 6th International Conference on Service Systems and Service Management\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/ICSSSM.2009.5174977\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2009 6th International Conference on Service Systems and Service Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ICSSSM.2009.5174977","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 6

摘要

本研究调查了感知有用性、感知易用性、安全和隐私、感知行为控制是否会影响消费者态度,进而导致中国移动商务的采用意愿。基于268名大学生手机用户的数据,我们发现感知有用性、感知易用性、感知安全性和隐私性、感知行为控制性与顾客态度和使用意愿呈正相关。研究还发现,顾客态度分别对感知有用性、感知易用性、安全隐私、感知行为控制性和采用移动商务意愿之间的关系具有部分中介作用。实证结果为概念模型提供了强有力的支持,揭示了六个构式的重要性和相对重要性。这些结果的理论和实证意义也供讨论。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Chinese customer's attitude and adopt intention on mobile commerce
This research investigated whether perceived usefulness, perceived easy use, security and privacy, perceived behavior control can influence customer attitude, which in turn, leads to adopt intention for mobile commerce in China. Based on the data collected from 268 college students who are mobile users, we found that perceived usefulness, perceived easy use, security and privacy, perceived behavior control were positively associated with customer attitude and adopt intention. The study has also revealed that customer attitude has a partial mediation effect on the relation between perceived usefulness, perceived easy use, security and privacy, perceived behavior control and intention to adopt mobile commerce respectively. The empirical results provide strong support for the conceptual model, shedding light on the significance and relative importance of six constructs. The theoretical and empirical implications of these results are also for discussion.
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信