被激励的软件工程师是投入和专注的,而满意的软件工程师是快乐的

A. C. A. França, H. Sharp, F. Silva
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引用次数: 39

摘要

背景——动机和工作满意度不是一回事,尽管商业组织研究很久以前就认识到了这一点,但在软件工程研究中,我们还没有认识到这一点。因此,三十年来对软件工程动机的研究已经产生了关于什么使软件工程师更快乐的知识,但没有关于如何增加他们的动机。目标——在这篇文章中,我们的目标是识别一个积极工作的软件工程师的可见标志。方法——我们描述了一项实地研究,在该研究中,巴西的62名从业者报告了他们在实际工作中对“动机”的看法。通过录音半结构化访谈收集数据,并采用专题分析来确定最相关的动机描述符。结果——我们的数据显示:(1)积极的软件工程师是敬业的、专注的和协作的;(2)“动机”一词被用作一个总括性术语,涵盖几种不同的组织行为,这些行为不一定与个人的工作愿望有关。结论——如果不清楚这两个概念之间的区别,基于工作的激励计划可能无法有效地设计来解决人员流动或绩效问题。总的来说,这项工作表明需要一个更有效的概念系统来调查和鼓励软件工程研究和实践中的工作满意度和工作动机。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Motivated software engineers are engaged and focused, while satisfied ones are happy
Context -- Motivation and job satisfaction are not the same thing, and although business organization research recognized this a long time ago, in Software Engineering research, we have not. As a result, thirty years of research on motivation in software engineering has produced knowledge on what makes software engineers generally happier, but not about how to increase their motivation. Goal -- In this article, we aim to identify visible signs of a software engineer who is motivated to work. Method -- We describe a field study in which 62 practitioners in Brazil reported their view of "motivation" in the context of their practical work. Data was collected by means of audio-recorded semi-structured interviews, and a thematic analysis was applied to identify the most relevant descriptors of motivation. Results -- Our data reveal that (1) motivated Software Engineers are engaged, focused, and collaborative; and (2) the term "motivation" is used as an umbrella term to cover several distinct organizational behaviours that are not necessarily related to the individual's desire to work. Conclusions -- Without a clear picture of the difference between these two concepts, work-based motivation programs may not be designed effectively to address either turnover or performance issues. Overall, this work indicates the need for a more effective conceptual system to investigate and encourage both job satisfaction and work motivation in software engineering research and practice.
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