网红特征对购买意愿的影响——以中国电商为例

Jing Xu
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引用次数: 0

摘要

随着网络媒体技术的快速发展和普及,电商直播平台应运而生并迅速发展。电商已经不仅仅是一种简单的娱乐形式,而是消费者获取信息和交流的重要手段。如今,由直播和电子商务共同打造的电商直播引起了广泛关注。特别是随着自媒体的快速发展,在电商中有很多有影响力的人。这些网红通过分享和传播产品信息,对消费者的选择产生影响,进而影响消费者的购买意愿。本文主要研究网红对在线商业中消费者商品消费选择的影响。因此,本研究通过梳理前人关于网红及其专业性、可信度、吸引力和互动性四个特征的研究,厘清网红与消费者购买意愿的概念。此外,本研究引入了流量和感知价值两个中介变量,并构建了相应的研究模型。采用问卷调查的方式收集样本,并使用SPSS 23.0和Smart PLS 4.0(Structural Equation Package)进行实证分析,验证假设。得出以下结论。首先,专业性对流量没有影响,因此H1-1被拒绝;吸引力对流量没有影响,因此H1-3也被拒绝。部分采用HI。第二,职业化对感知价值没有影响,因此H2-1被拒绝。H2部分被采用。第三,流量正向影响购买意愿,故采用H3。第四,感知价值正向影响购买意愿,采用H4。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Impacts of the Influencers' Characteristics on Purchase Intention: A Case of Chinese Live Commerce
The rapid development and popularity of online media technology, live commerce platforms have emerged and are rapidly developing. Live commerce has become not only a simple form of entertainment, but also an important means for consumers to obtain information and to communicate. Nowadays, the e-commerce live broadcast jointly created by live broadcast and e-commerce has created a lot of attention. Especially with the rapid development of self-media, there are many influencers in the live commerce. These influencers sharing and disseminating product infonnation will have an impact on the consumer's choice, and then influence the consumer's purchase intention. This dissertation focuses on the influence of influencers on consumers' consumption choices of goods in live commerce. Therefore, this study clarifies the concept of influencer and consumers' purchase intention by sorting out the prior studies on influencers and their four characteristics namely professionalism, credibility, attractiveness and interactivity. Furthermore, this study introduces two mediating variables, flow and perceived value, and constructs a corresponding research model. Samples were collected by means of questionnaires and empirical analysis was conducted using SPSS 23.0 and Smart PLS 4.0(Structural Equation Package) to verify the hypotheses. The following conclusions are drawn. First, professionalism has no effect on flow thus, H1-1 is rejected; attractiveness has no effect on flow thus, H1-3 is also rejected. HI is partially adopted. Second, professionalism has no effect on perceived value thus, H2-1 is rejected. H2 is partially adopted. Third, flow positively influences purchase intention thus, H3 is adopted. Fourth, perceived value positively influences purchase intention thus, H4 is adopted.
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