议价语言

Mourad Heddaya, Solomon Dworkin, Chenhao Tan, Rob Voigt, Alexander Zentefis
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引用次数: 0

摘要

利用谈判教育中的既定练习,我们建立了一个新的数据集,用于研究语言的使用如何影响双边谈判。我们的数据集从两个方面扩展了现有的工作:1)我们通过行为实验室而不是众包平台招募参与者,并允许参与者通过音频进行协商,从而实现更自然的互动;2)我们添加了一个控制设置,参与者只通过交替的书面数字报价进行谈判。尽管有两种截然不同的沟通形式,我们发现两种治疗的平均商定价格是相同的。但当实验对象会说话时,交换的报价就会减少,谈判完成得更快,达成协议的可能性就会上升,实验对象所同意的价格差异也会大幅下降。我们进一步提出了协商中的语音行为分类方法,并用标注的语音行为丰富数据集。我们设置了预测任务来预测谈判的成功,并发现对另一方的论点作出反应比推动谈判更有利。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Language of Bargaining
Leveraging an established exercise in negotiation education, we build a novel dataset for studying how the use of language shapes bilateral bargaining. Our dataset extends existing work in two ways: 1) we recruit participants via behavioral labs instead of crowdsourcing platforms and allow participants to negotiate through audio, enabling more naturalistic interactions; 2) we add a control setting where participants negotiate only through alternating, written numeric offers. Despite the two contrasting forms of communication, we find that the average agreed prices of the two treatments are identical. But when subjects can talk, fewer offers are exchanged, negotiations finish faster, the likelihood of reaching agreement rises, and the variance of prices at which subjects agree drops substantially. We further propose a taxonomy of speech acts in negotiation and enrich the dataset with annotated speech acts. We set up prediction tasks to predict negotiation success and find that being reactive to the arguments of the other party is advantageous over driving the negotiation.
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