Personalisation in Cyber Physical and Social Systems: the Case of Recommendations in Cultural Heritage Spaces

Providing recommendations to users evolving in physical spaces has been a research trend since a few years now, especially with the rise of recommending engines dedicated to cultural heritage spaces like museums or tourism. The evolution of our civilisation towards more and more pervasiveness of technology in our environment leads to define the spaces in which human-being evolve as Cyber-Physical-Social Systems (CPSS), in which humans cohabit with sensors, actuators, IT devices or robots, all of these entities interacting together. In this position paper, we formalised the recommendation problem in physical spaces from the general perspective of CPSS, introducing its multiple dimensions.