开发一种实用的工具来协助物联网场景中的用户体验评估

Rodrigo L. A. Almeida, Ticianne G. R. Darin, Rossana Andrade, I. Araújo
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引用次数: 6

摘要

物联网(IoT)是一种范式,为用户提供了一种新颖而智能的与日常物品交互的方式。然而,物联网场景的复杂性,涉及多个设备、用户和服务之间的交互,对用户体验(UX)的评估提出了挑战。因此,为了帮助在物联网环境中进行更有效的用户体验评估,本文提出了一个清单,帮助具有不同经验水平的评估人员在物联网场景中进行用户体验评估。这种工具是基于三个主要步骤构建的:文献综述,物联网应用程序的用户体验评估,以及物联网专家回答的问卷调查。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Towards Developing a Practical Tool to Assist UX Evaluation in the IoT Scenario
Internet of Things (IoT) is a paradigm that offers the users a novel and intelligent way of interacting with everyday objects. However, the complexity of an IoT scenario, involving the interaction among multiples devices, users and services, represents a challenge for the evaluation of user experience (UX). Hence, to assist in the conduction of a more effective UX evaluation in an IoT environment, this paper presents a checklist that assists evaluators with different levels of experience to perform UX evaluation in the IoT scenario. Such tool was built based on three main steps: a literature review, the UX evaluation of an IoT application, and a questionnaire answered by IoT experts.
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