冲突调解中的对话权力谈判

Emma van Bijnen
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引用次数: 1

摘要

本研究检视职场纠纷调解对话中,调解人与当事人的权力动态。采用葛兰西的霸权概念(e.g. 2005)和福柯关于权力在对话中不是固定的,而是由参与者不断协商的观点(e.g. Foucault 1980),分析表明,当调解者从属于主导方并将自己的正式权力作为程序指南来设计(Aakhus 2003, 2007)一个有利于解决冲突的环境时,权力动态在调解环境中发生了变化。当他们的程序权力受到威胁时,调解者可能会在干预中使用与四种手段相关的特定手段——中断、强制明确性、话题控制和提纲化——Fairclough(1989, 135-137)的状态可以被主导参与者用来控制对话中的弱势方。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Dialogical power negotiations in conflict mediation
In this study, mediator – party power dynamics in workplace disputes mediation dialogues are examined. Adopting Gramsci’s concept of hegemony (e.g. 2005) and Foucault′s notion that power is not fixed in dialogues, but constantly negotiated by participants (e.g. Foucault 1980), the analyses show that the power dynamics shift in the mediation setting when mediators subordinate dominant parties and enforce their own formalized power as procedural guides to design (Aakhus 2003, 2007) a favorable context for conflict resolution. When their procedural power is threatened, mediators may use specific devices in their interventions that correlate with the four devices – interruption, enforcing explicitness, topic control, and formulation – Fairclough (1989, 135–137) states can be used by dominant participants to control weaker parties in dialogues.
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