税收理解、纳税人意识和税收服务质量对作为温和型变量的纳税人合规的影响

Ester Yuli Setyani Putri, M. Kusuma, Rike Selviasari
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引用次数: 0

摘要

本研究旨在确定纳税人对税收的理解、纳税人意识和税务服务质量作为调节变量对纳税人个人遵守税收制裁的影响。调节作用是决定因变量和自变量是弱化还是强化。本研究的对象为缴纳SPT 2022的个人纳税人、2022年纳税服从及时、有纳税TIN的个人纳税人。本研究使用的数据是通过对KPP Pratama Tulungagung的纳税人发放问卷获得的原始数据。本研究的抽样技术采用目的性抽样方法。样本数量为150人。本研究使用的数据分析技术是效度检验、信度检验、经典假设检验和线性回归检验,使用SPSS for windows进行有调节回归分析(MRA)模型。本研究的结果是:(1)税收理解对纳税人合规性没有影响,(2)纳税人意识对纳税人合规性没有影响,(3)税务服务质量对纳税人合规性有正向影响,(4)税收制裁对纳税人合规性有正向影响,(5)税收制裁不调节税收理解对纳税人合规性税收的影响,(6)税收制裁不调节纳税人合规性意识。(7)税务制裁调节税务服务质量对纳税人合规性的影响。Kata kunci: kepatuhan wajib pajak, pemahaman perpajak, kesadaran wajib pajak, kualitas pelayanan fiskus, sanksi perpajak
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pengaruh Pemahaman Perpajakan, Kesadaran Wajib Pajak,Dan Kualitas Pelayanan Fiskus Terhadap Kepatuhan Wajib Pajak Dengan Sanksi Perpajakan Sebagai Variabel Moderating
This study aims to determine the effect of taxpayer understanding of taxation, taxpayer awareness, and quality of tax service services on individual taxpayer compliance with tax sanctions as a moderating variable. The moderating role is to determine whether to weaken or strengthen the dependent variable and the independent variable. The objects in this study are individual taxpayers who pay SPT 2022, individual taxpayers who are obedient and timely in paying taxes in 2022, and have a TIN. The data used in this study is primary data obtained by distributing questionnaires to taxpayers who are at KPP Pratama Tulungagung. The sampling technique in this study used purposive sampling method. The number of samples taken is 150 respondents. The data analysis technique used in this research is validity test, reliability test, classical assumption test and linear regression test Moderated Regression Analysis (MRA) model using SPSS for windows. The results of this study are (1) understanding of taxation has no effect on taxpayer compliance, (2) taxpayer awareness has no effect on taxpayer compliance, (3) tax service quality has a positive effect on taxpayer compliance, (4) tax sanctions have a positive effect on taxpayer compliance, (5) tax sanctions do not moderate tax understanding on taxpayer compliance taxes, (6) tax sanctions do not moderate taxpayer awareness of taxpayer compliance, (7) tax sanctions moderate the quality of tax service services on taxpayer compliance. Kata kunci: kepatuhan wajib pajak, pemahaman perpajakan, kesadaran wajib pajak, kualitas pelayanan fiskus, sanksi perpajakan
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