{"title":"提高全球经济中的服务质量:实现公共和私营部门的高绩效,第2版。Michael E. Milakovich, Auerbach出版社,432页,39.99英镑或69.99美元,ISBN 0‐8493‐3819‐0","authors":"David Long","doi":"10.1002/QAJ.380","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":147931,"journal":{"name":"Quality Assurance Journal","volume":"10 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2006-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Improving service quality in the global economy: achieving high performance in public and private sectors, 2nd edition. Michael E. Milakovich, Auerbach Publications, 432 p., GBP 39.99 or USD 69.99, ISBN 0‐8493‐3819‐0\",\"authors\":\"David Long\",\"doi\":\"10.1002/QAJ.380\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"\",\"PeriodicalId\":147931,\"journal\":{\"name\":\"Quality Assurance Journal\",\"volume\":\"10 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2006-09-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Quality Assurance Journal\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1002/QAJ.380\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Quality Assurance Journal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1002/QAJ.380","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Improving service quality in the global economy: achieving high performance in public and private sectors, 2nd edition. Michael E. Milakovich, Auerbach Publications, 432 p., GBP 39.99 or USD 69.99, ISBN 0‐8493‐3819‐0