在数字化转型的背景下管理组织的业务流程

A. V. Zheregelya
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引用次数: 0

摘要

本文分析了现代组织的数字化转型趋势及其构成因素。最详细地考虑了俄罗斯公司的组织变革,这些公司使用数字工具进行间歇性的组织和经济流程,以提高其活动的有效性和管理效率。作者指出,在组织变革方面,现代组织的数字化转型过程的多功能性是由数字技术作为创新工具所决定的。本文采用综合方法和系统分析的方法进行研究。这篇文章的理论基础是俄罗斯研究人员致力于该组织数字化转型方面的出版物。研究方法选择了比较分析的方法,熟悉规范性文件和政府计划。采用专家评价法、规范方法和逻辑方法。已经确定,俄罗斯企业和组织的数字技术资源潜力结构是影响劳动过程、员工和管理人员的技术和专业数字能力形成过程以及整个组织生态系统的广泛机会。该研究表明,组织商业模式的制度领域包含了数字技术,可以在组织内部(经理-员工)和外部环境(例如,与合作伙伴和客户合作)中创建新的互动形式。但是,这个过程可能会与组织现有的运作原则的叙述,包括现有的组织/企业文化及其价值观发生冲突,这在一定程度上决定了其实施的有效性。结论是,在新的数字现实中,价值优先级的变化将基于具体的系统措施的实施,作者从十个方面提出了这些措施。根据作者的说法,文章中提供的信息将有可能指定组织的业务流程的管理,以提高其活动的有效性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Management of business processes of the organization in the context of digital transformation
The article is devoted to the analysis of the modern organizations’ digital transformation trend and its constituent factors. The organizational changes of Russian companies that use a digital tool for intermittent organizational and economic processes in order to increase the effectiveness of their activities and management efficiency are considered in most detail. The author notes the versatility of the digital transformation process of a modern organization in the context of organizational change aspects determined by digital technologies as a tool for innovation. The article is based on the methodology of an integrated approach and system analysis. The theoretical basis of the article was the publications of Russian researchers devoted to aspects of the digital transformation of the organization. Familiarization with regulatory documents and government programs, methods of comparative analysis were chosen as research methods. The method of expert assessments, normative and logical methods were also used. It has been determined that the structure of the resource potential of digital technologies for Russian enterprises and organizations is a wide range of opportunities to influence both the labor process, the process of forming technological and professional digital competencies of employees and managers, and the organizational ecosystem as a whole. The study showed that the institutional field of the organization’s business model with the inclusion of digital technologies in it allows creating new formats of interaction both within the organization (manager-employees) and in the external environment (for example, in working with partners and clients). However, this process may collide with the existing narratives of the organization’s operating principles, including the existing organizational / corporate culture, with its values, which to a certain extent determines the effectiveness of its implementation. It is concluded that the change in value priorities in the new digital reality will be based on the implementation of specific systemic measures, which are presented by the author in ten areas. According to the author, the information presented in the article will make it possible to specify the management of the organization’s business processes in order to increase the effectiveness of its activities.
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